Privacy Policy

This Privacy Policy describes how Pizza Ranch ("we," "us," "our," or the "Company") collects, uses, discloses, retains, and protects your personal information when you visit our website at tastypizza-ranch.rest, place an order, interact with our services, or otherwise engage with us. We are committed to protecting your privacy and handling your personal data in a transparent, lawful, and responsible manner in accordance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission (FTC) Act.

Please read this Privacy Policy carefully before using our website or services. By accessing or using tastypizza-ranch.rest, you acknowledge that you have read, understood, and agree to the terms described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.

1. Who We Are

Pizza Ranch is a food service business operating in the United States. We offer online and in-person food ordering, delivery, and related services through our website and other customer touchpoints.

For any privacy-related questions, concerns, or requests, please contact us using the details provided in the Contact Us section at the end of this document.

2. Information We Collect

We collect several categories of personal information from you, depending on how you interact with us. The categories below describe what we collect and how we obtain it.

2.1 Information You Provide Directly

When you create an account, place an order, subscribe to our newsletter, contact our support team, participate in promotions, or otherwise engage with our website, you may provide us with the following types of personal information:

• Identifiers: Full name, username or alias, postal address, email address, telephone number, and account credentials (username and password).
• Order and Transaction Information: Details about your food orders, special requests, delivery addresses, billing addresses, and payment information (note: full payment card numbers are processed by our third-party payment processors and are not stored by us directly).
• Communications: Messages, inquiries, feedback, complaints, or other content you send to our customer support team or through contact forms on our website.
• Promotional and Survey Data: Responses to surveys, contests, sweepstakes entries, or marketing preference selections.
• Account Profile Information: Profile photos, dietary preferences, saved addresses, favorite menu items, and other preferences you add to your account.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical and usage information through cookies, web beacons, pixel tags, and similar tracking technologies:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers, and mobile network information.
• Log Data and Usage Information: IP address, pages visited, time and date of visits, time spent on each page, clickstream data, referring and exit URLs, and error logs.
• Location Information: General geographic location derived from your IP address. If you grant permission, we may also collect precise geolocation data through your browser or device to provide delivery services or show nearby promotions.
• Cookie and Tracking Data: Information collected through cookies, session storage, local storage, and similar technologies to recognize you across sessions and personalize your experience.
• Interaction Data: How you interact with our emails, including open rates, click-through rates, and which links you follow.

2.3 Information from Third Parties

We may receive personal information about you from third-party sources, which we combine with information we have already collected:

• Social Media Platforms: If you log in to our website using a social media account (such as Facebook or Google), we receive basic profile information as permitted by your privacy settings on that platform.
• Payment Processors: Our authorized payment processors may share transaction confirmation data, fraud risk scores, and billing verification information with us.
• Delivery Partners: Third-party delivery service providers may share delivery status updates and location data related to your orders.
• Marketing and Analytics Partners: We may receive demographic data, interest-based data, and other information from third-party analytics providers or advertising networks to help us better understand our customers.
• Publicly Available Sources: We may collect information about you from publicly available sources, such as public social media profiles or business directories, where permitted by law.

2.4 Sensitive Personal Information

In limited circumstances, we may collect information that may be considered sensitive under applicable law, such as precise geolocation data or dietary restriction information (which could indicate health or religious beliefs). We collect such information only with your consent and use it solely for the purposes for which it was provided, such as accommodating dietary requirements in your food order. We do not use sensitive personal information for purposes beyond those for which it was collected.

3. How We Use Your Information

We use the personal information we collect for a range of business and operational purposes. Specifically, we use your information to:

3.1 Provide and Manage Our Services

• Process and fulfill your food orders, including managing payments, arranging delivery or pickup, and communicating order status updates.
• Create, maintain, and manage your customer account.
• Respond to your customer service inquiries, complaints, and support requests.
• Process refunds, returns, and dispute resolutions.
• Verify your identity and authenticate your account access.

3.2 Improve and Personalize Your Experience

• Analyze how visitors use our website to identify areas for improvement and optimize performance.
• Personalize the content, menu recommendations, and promotional offers you see based on your ordering history and preferences.
• Conduct research and development to develop new products, features, and services.
• Perform internal audits and quality assurance reviews of our operations.

3.3 Marketing and Communications

• Send you promotional emails, newsletters, and special offers about our products and services, subject to your marketing preferences and applicable law.
• Deliver targeted advertisements on our website and on third-party platforms based on your interests and browsing behavior.
• Notify you about loyalty program updates, reward credits, and exclusive deals.
• Request your participation in surveys, contests, or promotional events.

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly at [email protected]. Please note that even if you opt out of marketing messages, we will still send you transactional communications related to your orders and account.

3.4 Legal Compliance and Safety

• Comply with applicable federal, state, and local laws and regulations.
• Detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities.
• Enforce our Terms of Service and other applicable agreements.
• Protect the rights, property, and safety of Pizza Ranch, our customers, employees, and the general public.
• Respond to law enforcement requests, subpoenas, court orders, and other legal processes.

3.5 Business Operations

• Manage our internal business operations, including accounting, auditing, and recordkeeping.
• Evaluate or conduct mergers, acquisitions, restructurings, or other business transactions, where your information may be transferred as a business asset.
• Measure the effectiveness of our advertising campaigns and marketing programs.

4. Legal Bases for Processing

As a United States-based business, we rely on the following legal grounds to collect and use your personal information:

• Performance of a Contract: Processing is necessary to fulfill your food orders, manage your account, and deliver the services you requested.
• Legitimate Business Interests: We process data to operate our business, improve our services, prevent fraud, and ensure security, provided that our interests are not overridden by your privacy rights.
• Legal Obligation: We process data where necessary to comply with applicable federal, state, and local laws.
• Consent: Where required by law, we obtain your consent before processing your data, such as for certain marketing communications or the use of non-essential cookies.

5. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your information in the following circumstances:

5.1 Service Providers and Business Partners

We engage trusted third-party companies and individuals to assist us in operating our website, processing orders, and delivering services. These service providers have access to your personal information only to perform specific tasks on our behalf and are contractually obligated not to use or disclose your data for any other purpose. Categories of service providers include:

• Payment processors (e.g., credit card processors and fraud prevention services)
• Delivery and logistics partners
• Cloud hosting and data storage providers
• Email marketing and communication platforms
• Website analytics providers (e.g., Google Analytics)
• Customer relationship management (CRM) software providers
• Advertising networks and remarketing platforms
• IT security and cybersecurity service providers

5.2 Legal Requirements and Protection of Rights

We may disclose your personal information if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or governmental request.
• Enforce our Terms of Service or other agreements.
• Protect and defend the rights, property, or safety of Pizza Ranch, our customers, or the public.
• Investigate or prevent fraud, security incidents, or technically illegal activities.

5.3 Business Transfers

If Pizza Ranch is involved in a merger, acquisition, sale of assets, bankruptcy, reorganization, or other business transaction, your personal information may be transferred to the acquiring entity or successor as part of that transaction. We will notify you by posting a prominent notice on our website or by sending you an email if such a transfer occurs and if it materially affects how your information is handled.

5.4 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, analytics, industry reporting, or other business purposes. We take reasonable steps to ensure that such data cannot be re-identified.

5.5 With Your Consent

In all other circumstances, we will share your personal information with third parties only with your explicit consent, which we will seek before sharing such information.

6. Cookies and Tracking Technologies

Our website uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver targeted advertising. Cookies are small text files placed on your device when you visit our website.

6.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the operation of our website, enabling core features such as user authentication, shopping cart functionality, and security. You cannot opt out of these cookies.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our website, which pages are most visited, and whether any errors occur. This helps us improve how our website works.
• Functional Cookies: These cookies remember your preferences, such as your saved delivery address, language settings, and login status, to provide a more personalized experience.
• Targeting and Advertising Cookies: These cookies track your browsing habits and allow us and our advertising partners to deliver relevant advertisements based on your interests across our website and third-party platforms.

6.2 Managing Your Cookie Preferences

You can manage your cookie preferences at any time through your browser settings or by using our cookie consent tool available on our website. Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders or access account features. For more detailed information about the cookies we use, please review our full Cookie Policy, which is available on our website.

7. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical security measures designed to protect your data against unauthorized access, disclosure, alteration, destruction, or loss.

7.1 Security Measures We Employ

• Encryption: We use industry-standard Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our servers. Sensitive data, including payment information, is encrypted both in transit and at rest.
• Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their job functions. All employees with access to personal data are required to maintain confidentiality.
• Secure Payment Processing: Payment card information is processed by PCI-DSS compliant third-party payment processors. We do not store full credit card numbers on our systems.
• Firewalls and Intrusion Detection: We employ firewalls, intrusion detection systems, and other network security measures to protect our infrastructure.
• Regular Security Assessments: We conduct periodic security audits, vulnerability assessments, and penetration testing to identify and remediate security risks.
• Incident Response Plan: We maintain a data breach response plan and will notify affected individuals and relevant authorities as required by applicable law in the event of a data breach.

7.2 Limitations of Security

While we implement robust security measures, no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your personal information. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorized use of your account.

8. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements, resolve disputes, and enforce our agreements. The specific retention periods depend on the type of data and the purpose for which it is held.

After the applicable retention period expires, we will securely delete or anonymize your personal information. In some cases, we may retain anonymized data indefinitely for statistical and research purposes.

9. Your Privacy Rights

Depending on your location within the United States, you may have specific rights regarding your personal information under applicable state and federal law. We honor these rights as described below.

9.1 Rights Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

If you are a California resident, you have the following rights under the CCPA/CPRA:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the purposes for which it is used, and the categories of third parties with whom it is shared.
• Right to Delete: You have the right to request the deletion of personal information we have collected about you, subject to certain exceptions permitted by law (such as information we must retain for legal compliance or to complete a transaction you requested).
• Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising purposes. To submit an opt-out request, please contact us at [email protected] with the subject line "Do Not Sell or Share My Personal Information."
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to only those purposes necessary for providing our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. We will not deny you services, charge you different prices, or provide you with a lower quality of service because you exercised your rights under the CCPA/CPRA.

9.2 Rights for All U.S. Residents

Regardless of your state of residence, we offer the following rights to all users of our website:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate or incomplete personal information.
• Right to Deletion: You may request that we delete your personal information, subject to applicable legal obligations.
• Right to Data Portability: Where technically feasible, you may request that we provide your personal information in a structured, commonly used, and machine-readable format so that you can transfer it to another service provider.
• Right to Withdraw Consent: Where we have processed your data based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
• Right to Opt Out of Marketing: You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

9.3 How to Submit a Privacy Rights Request

To exercise any of the rights described above, please contact us using one of the following methods:

• Email: [email protected] (subject line: "Privacy Rights Request")
• Website: tastypizza-ranch.rest

We will verify your identity before processing your request to protect the security of your personal information. We may ask you to provide certain information to confirm your identity. We will respond to verified requests within 45 days of receipt. If we need additional time (up to 90 days total), we will notify you of the extension and the reason for the delay. We do not charge a fee for processing privacy rights requests, except in cases where a request is manifestly unfounded, repetitive, or excessive.

9.4 Authorized Agents

California residents may designate an authorized agent to submit a privacy rights request on their behalf. To designate an authorized agent, you must provide written authorization signed by you, and we may verify the agent's authority and your identity before processing the request.

10. Children's Privacy

Our website and food ordering services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13 in violation of the Children's Online Privacy Protection Act (COPPA). We strongly encourage parents and legal guardians to monitor their children's internet use and to help enforce this policy by instructing their children never to provide personal information on our website without parental permission.

If you are a parent or guardian and you believe that your child under the age of 13 has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon receiving such a notification, we will take prompt steps to delete the child's personal information from our systems. We recommend that users between the ages of 13 and 17 obtain parental consent before using our website.

11. International Data Transfers

Pizza Ranch is based in the United States, and our primary data processing activities occur within the United States. If you are located outside the United States and choose to use our website or services, please be aware that your personal information will be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country of residence.

The United States may not provide the same level of data protection as your home jurisdiction. By using our website, you acknowledge and consent to the transfer of your personal information to the United States. We take reasonable steps to ensure that any international transfers of personal information are handled securely and in accordance with this Privacy Policy and applicable law.

We implement appropriate safeguards for any transfers of personal information, which may include standard contractual clauses, data processing agreements, or other legally recognized transfer mechanisms. If you have questions about international data transfers, please contact us at [email protected].

12. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated or controlled by Pizza Ranch. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of any third-party websites or services. When you click on a link to a third-party website, you are subject to that third party's privacy policy and terms of service. We encourage you to review the privacy policies of any third-party websites you visit.

We also integrate third-party services such as Google Analytics, social media widgets, and payment gateways on our website. These third-party services may collect information about you in accordance with their own privacy policies. We recommend reviewing the privacy policies of these third parties to understand how they collect and use your data.

13. FTC Compliance and Consumer Protection

Pizza Ranch is committed to complying with the Federal Trade Commission (FTC) Act, which prohibits unfair or deceptive acts or practices in or affecting commerce. We maintain accurate and truthful representations about our data practices in this Privacy Policy and do not engage in deceptive data collection, use, or sharing. Our data security practices are designed to meet or exceed the standards set forth in FTC guidance on reasonable data security measures.

We participate in and comply with applicable self-regulatory programs for online advertising and have implemented measures to honor consumer opt-out signals for interest-based advertising where required. If you believe that we have engaged in any deceptive or unfair practices regarding your personal information, you may file a complaint with the FTC at www.ftc.gov.

14. Filing a Complaint with a Data Protection Authority

If you are not satisfied with our response to your privacy rights request or if you believe that we have processed your personal information in violation of applicable law, you have the right to file a complaint with the relevant data protection authority or consumer protection agency.

14.1 For California Residents

California residents may file a complaint with the California Privacy Protection Agency (CPPA):

• Website: cppa.ca.gov
• Address: California Privacy Protection Agency, 2101 Arena Blvd, Sacramento, CA 95834

14.2 For All U.S. Residents

All U.S. residents may file a complaint with the Federal Trade Commission (FTC):

• Website: www.ftc.gov/complaint
• Phone: 1-877-FTC-HELP (1-877-382-4357)

You may also contact your state's Attorney General office or consumer protection agency for additional avenues to file a complaint regarding privacy violations.

We always recommend contacting us directly first so that we have the opportunity to address your concerns before you escalate the matter to a regulatory authority.

15. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online browsing activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals, and our website does not currently alter its data collection and use practices in response to DNT browser signals. We will update this policy if a standard for responding to DNT signals is established in the future.

For California residents, please note that we do honor the Global Privacy Control (GPC) signal as a valid opt-out of the sale or sharing of personal information for cross-context behavioral advertising, as required under the CPRA.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this Privacy Policy, we will:

• Post the updated Privacy Policy on our website at tastypizza-ranch.rest with a new "Last Updated" date at the top of the document.
• Send you an email notification if we have your email address and the changes materially affect your rights or how we use your data.
• Display a prominent notice on our website for a reasonable period following the update.

Your continued use of our website and services after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, our data practices, or your personal information, please do not hesitate to contact our privacy team using the information below. We are committed to addressing your privacy concerns promptly and thoroughly.

When contacting us regarding a privacy matter, please include "Privacy Inquiry" or "Privacy Rights Request" in the subject line of your email, along with your full name and a description of your inquiry or request. This will help us route your inquiry to the appropriate team and respond as quickly as possible.

We aim to respond to all privacy-related inquiries within 10 business days and to all formal privacy rights requests within 45 days, as required by applicable law.

This Privacy Policy was last reviewed and updated on June 14, 2026. If you are reading this policy after that date, please check for any updated version on our website at tastypizza-ranch.rest.